Tenant FAQ
How do you qualify tenants?
- Qualifying is done with a credit check to verify how you meet other financial obligations. We check to see if there are any collections outstanding from previous landlords or utility companies.
- You must have verifiable income.
- Previous rental history is checked to determine if payment was made as agreed and property was properly maintained.
- Gross monthly income is verified and must equal at least two times the monthly rent.
How much is the security deposit?
- The security deposit varies property to property depending on the owners requirements.
- Security deposit can NOT be used for the last months rent.
How can I be sure I will get my security deposit back?
- The original lease term must be fulfilled.
- The property is to be returned to the owner in the same condition as when you rented, ordinary wear and tear excepted.
- At the time of move in, you are given 30 days to compile a list of condition. you keep a copy and send one to us. This is your means of detailing any defects and will be used as a reference document determining the condition of the property upon your exit.
Do you allow pets on your properties?
- The pet restrictions vary property to property. Some that allow pets have a breed and size specifications.
- An additional security deposit is required on those properties accepting pets and is refundable if there is no damage. All damage exceeding security deposit is the responsibility of the tenant and due in full at time of exit.
- Some properties charge an additional pet rental fee.
- Upon your exit, all carpets are required to be professionally cleaned and sprayed for fleas at your expense. Proof of this performed service is required.
When can I see the properties?
- Our office hours are, 9:00AM to 4:00 PM, but we are available off-hours by appointment. We will be happy to give you directions to the property for you to view the area. Upon your approval, we would arrange to meet you and show you the property. We always respect the current tenants privacy.
What about weekend showings?
- Or office hours are Monday through Friday,9:00 am to 4:00., and Saturday from 10:00am to 3:00pm by phone only., with after hour showings by appointment only. We will be happy to give you directions to the property for you to view the area. Upon your approval, we would arrange to meet you and show you the property. We always respect the current tenants privacy.
- During the Winter hours we only show until 5:00pm.
When is the rent usually due?
- Rent is due on the 1st of each month and is late after 5:00 pm on the 5th. A late fee should accompany payments after the grace period.
What about weekend showings
- Weekend showings may be possible if an agent is available, by appointment only.
How do I pay?
- Payment may be made by personal check drawn on a local bank, money order or certified funds.
- Payment may be mailed to our office address or may be brought to the office. Our address is 11980 Woodside Avenue, Suite1 Lakeside, California, 92040.
What if I decide to move before my lease is up?
- You are still responsible for the rent until the end of the lease term or until it is re-rented. We will work with you to assist in getting the unit re-rented as soon as possible.
When should I contact your company if I know I will be needing a rental unit in a few months?
- Tenants who are moving out are required to give 30 day notice, depending upon the property.
When do I have to let you know if I want to renew?
- 30 days prior to the expiration of the lease unless otherwise stated in the lease. If the property owner is not contacted, the lease is month to month.